Skip to main content
Perfect Plastering logo
Free Quote

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: 7 March 2026

Introduction

Perfect Plastering ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Perfect Plastering is a plastering and rendering business based in Broadstairs, Kent. Our contact details are:

What Information We Collect

We may collect the following types of personal information:

  • Contact information: Your name, email address, phone number, and postal address when you submit our contact form, request a quote, or communicate with us directly.
  • Project details: Information about the plastering or rendering work you require, including property details and photographs you may provide.
  • Website usage data: Anonymous information about how you use our website, including pages visited, time spent, and referring website. This data does not identify you personally.

How We Collect Your Information

We collect information through:

  • Contact forms: When you fill in and submit a form on our website. Our contact form is processed via Formspree, a third-party form handling service.
  • Email and phone: When you contact us directly by email or telephone.
  • Website analytics: Through cookies and similar technologies (see the Cookies section below).

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide quotes
  • Arrange and carry out plastering and rendering work
  • Communicate with you about your project
  • Send invoices and process payments
  • Improve our website and services

We will only use your information for the purposes for which it was collected. We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you submit a contact form, you consent to us processing your data to respond to your enquiry.
  • Contract: When we need to process your data to fulfil a contract with you (for example, carrying out plastering work you have commissioned).
  • Legitimate interests: For purposes such as improving our services and website, where our interests do not override your rights.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Formspree: Our contact form submissions are processed by Formspree Inc. Their privacy policy can be found at formspree.io/legal/privacy-policy.
  • Analytics providers: We may use anonymous, aggregated data with analytics services to understand website usage.
  • Legal requirements: If required by law, court order, or to protect our rights and safety.

Cookies

Our website may use cookies - small text files placed on your device - to improve your experience and analyse website traffic. You can control cookies through your browser settings.

Types of cookies we may use:

  • Essential cookies: Necessary for the website to function properly.
  • Analytics cookies: Help us understand how visitors use our website so we can improve it.

You can disable cookies in your browser settings, but this may affect some website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 12 months. Project records and invoices are retained for up to 7 years for tax and accounting purposes.

Your Rights

Under the UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Ask us to correct inaccurate data.
  • Erasure: Ask us to delete your data (subject to legal obligations).
  • Restrict processing: Ask us to limit how we use your data.
  • Object: Object to our processing of your data.
  • Data portability: Request your data in a machine-readable format.
  • Withdraw consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at lee@perfectplasteringkent.co.uk.

Third-Party Links

Our website may contain links to external websites (such as Checkatrade, Google, or Facebook). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled. The ICO can be contacted at ico.org.uk.